My work centers on understanding people -their needs, behaviors, motivations, and experiences - and helping organizations turn those insights into products, services, programs, and experiences that better serve the people they're designed for.
With a background in design research, community engagement, strategy, and inclusive design, I'm drawn to work that brings people together, uncovers opportunities, and creates meaningful change. I build programs, lead teams, and manage the operations of moving ideas into action.
I believe the best solutions emerge through curiosity, empathy, and collaboration. That means asking thoughtful questions, listening deeply, looking for patterns, and paying attention to the people closest to the work. It also means building on strengths, learning from lived experience, and creating opportunities for people to shape what comes next.
Whether I'm conducting research, facilitating a workshop, or helping a team navigate uncertainty, my goal is to create greater understanding, uncover new possibilities, and move toward solutions that are useful, inclusive, and built to last.
And while I take the work seriously, I don't believe we have to take ourselves too seriously. Creativity, playfulness, and delight have a way of opening doors, building trust, and helping people imagine new possibilities.
Common Notice | 2018 - Current Founder Social Impact Strategy, Research and Design |
USAA | Design Enablement/Ops | 2020 - 2025 Design Education and Facilitation |
Steelcase 2018 - 2020 UX Research Lead | Steelcase 2018 - 2020 UX Research Lead |
OpenIDEO | 2018 Design Researcher, Ford Cities of Tomorrow Challenge |
ArtPrize | 2009 - 2018 Managing Director + Director of Community Engagement |
UPenn | Executive Certificate in Social Impact Strategy | 2020 |
Kendall College of Art and Design | Certification in Human-Centered Design | 2017 |
Calvin University | Bachelors in Social Work | 2001 |
Design & UX Research Operations | Arts and Culture |
Nonprofit Management | Design Education |
Enterprise Design | Small Business |
Experiential Education | Community Engagement |
Design Research & Strategy | Facilitation & Collaboration |
Program & Operations Management | Strategic Leadership & Execution |
Human-Centered & Inclusive Design | Problem-Solving & Systems Thinking |
My family!
Our puppies.
Where I always am.